Before the driver arrives
Check that the pickup location shown in the app matches where you can actually wait. Train stations and airports often have designated car-hailing areas rather than unrestricted curbside stopping.
Match the car, not just the color
Look at the number plate, driver name, and car details displayed in your ride. If anything doesn’t match, use the app to clarify rather than boarding.
What about the last two digits?
A driver may ask for the last two digits of the phone number attached to your booking as pickup verification. Other verification prompts may ask for a different number of digits. Follow what the DiDi app or driver actually asks, rather than assuming every ride uses the same rule.
- 我在上车点等您。 — I’m waiting at the pickup point.
- 我的手机号后两位是…… — The last two digits of my phone number are…
- 请问您的车牌号是多少？ — What is your license plate number?
- 我不会说中文，可以发消息吗？ — I don’t speak Chinese; could you message me?
First-time traveler tip
Have your destination ready in Chinese and keep your phone charged. If the pickup looks too confusing, cancel or change location through the app in accordance with its policies rather than wandering into a restricted lane.
Details and platform interfaces can change. Check official transport and attraction notices before departure. No paid booking or guided tour is included in the informational PDF.